This can happen for a number of reasons, including:

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• A missing or incorrect Got2Ship Client ID

• A damaged, torn, or unreadable shipping label

• Packages addressed under a different name

• Missing sender or retailer information

• Multiple labels covering important identifying information

• Packages received with incomplete or incorrect delivery details

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If you recognize an item shown on this page and believe it belongs to you, please contact Got2Ship with as much supporting information as possible. This may include your order confirmation, tracking number, retailer receipt, item description, purchase date, or any other details that can help us verify ownership.

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For security, items will only be released or assigned to an account once ownership has been reasonably verified.

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Help Us Match Your Packages Faster

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When shipping items to Got2Ship, always include your Got2Ship Client ID exactly as provided with your shipping address. This is the fastest and most reliable way for our team to match incoming packages to your account.

See something that belongs to you? Contact us and include the Lost & Found item number along with your proof of purchase or tracking information.