Got2Ship Refund Policy

Effective Date: August 21, 2026

All fees charged by Got2Ship LLC are considered final once the applicable service has been performed, processed, purchased, or incurred.

Customers are responsible for reviewing all charges and reporting any suspected billing error within 15 calendar days of the charge appearing on their account.

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After 15 calendar days, charges will be considered accepted and non-refundable, except where a refund is required by applicable law.

Refunds may be considered for:

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• Duplicate charges;

• Verified billing errors;

• Services that were paid for but not performed;

• Charges cancelled before Got2Ship incurred the associated cost; or

• Other circumstances approved by Got2Ship at its discretion.

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The following are generally non-refundable once incurred or completed:

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• Subscription fees;

• Shipping charges;

• Storage fees;

• Packaging and handling fees;

• Carrier surcharges or adjustments;

• Grading, authentication, or other third-party service fees;

• Customs-related charges;

• Processing fees; and

• Completed optional services.

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Approved refunds will generally be returned to the original payment method were reasonably possible. Got2Ship may issue an account credit instead of a monetary refund where appropriate and agreed to by the Customer. Any refund or credit issued by Got2Ship does not constitute an admission of fault, liability, or wrongdoing. Nothing in this Refund Policy limits any rights or remedies that cannot legally be waived under applicable law. For questions regarding a charge or refund request, please contact Got2Ship using the current support information published on our website.